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Plus Technologies and Tricerat have several mutual customers that need to streamline their Citrix printing process. For that reason, the organizations have ensured their products work seamlessly together to create a robust enterprise print solution for printing business critical documents. The combined solution provides features that ease print administration and offer flawless print delivery.
There are many benefits to using Terminal Services, VDI, or XenApp in your business’ computing environment. However, these platforms are not optimized to ensure printing of critical enterprise documents and do not address the potential impact on productivity. These platforms rely on native spooling systems that do not possess advanced printing capabilities that allows for real-time bi-direction communication with a printer. Not only that, the nature of these documents dictates greater complexity and error mitigation for system administrators.
Whether you’re printing a batch of checks, statements, invoices, labels, patient wristbands, or patient records, nothing can go wrong. Software that provides a complete audit trail and elegant document recovery and delivery is vital to your company and to the customers you serve.
OM Plus runs in conjunction with Simplify Printing on the print server. Simplify Printing sends the print jobs to the Windows queue/driver and OM Plus collects the rendered job on the back side of the driver. OM Plus also gets the user name when available, so it can augment the print job data. It works to process and deliver the job to the printer while maintaining a connection with the printer during the entire print process. OM Plus continually receives feedback from the printer on the status of the document on a page-by-page basis. This way, OM Plus can keep track of where every page is, in relation to the printing process until the document is in the output tray.
Should an interruption occur, OM Plus can automatically re-start the job on the next page, avoiding costly errors and the aggravation of having to start over. The software then notifies administrators of the print problem and/or redirects the job to an alternate printer. OM Plus also has the ability to capture audit data, bringing full circle the idea of elegant print recovery and delivery.
Microsoft/Citrix users log on to a server, which then maps printer definitions to what it finds installed on the user’s workstation/thin client. The end user creates a print job on the server and submits it for printing. The server then transmits the job back to the workstation/thin client where it is submitted to the locally defined printer. All print data is compressed to ensure speedy and seamless delivery. Simplify Printing uses a print server agent that automatically maps network printers to Terminal Services/Citrix, based on a certain set of conditions such as group membership, client IP, client computer name, or server etc.
The below diagram shows an example architecture when using OM Plus and Tricerat’s Simplify Printing process.
The combined OM Plus and Simplify Printing solution makes printing easier to manage and takes advantage of all the OM Plus advanced features.
The solutions from Plus Technologies and Tricerat have helped many healthcare organizations that rely on EHR /EMRs software such as Epic or McKesson through significant savings and improvement in their print workflows. These solutions help customers in all industries extend their print infrastructure capabilities. Whether it’s enhancing the overall user print experience, increasing productivity, confirming document delivery or simply improving reliability, all industries can benefit greatly from implementing these solutions.
Plus Technologies provides enterprise output management and print software to customers including corporations, government and healthcare organizations. Many of our customers are leaders in their field and are listed in the Fortune 500. Plus Technologies’ solutions are based on the “OM Plus Software Suite”. Each software product can stand on its own or can be integrated with the other OM Plus software products, as needed, to solve unique document related business problems.
Tricerat software solves the mundane computer tasks that are necessary to keep today’s application delivery environments running.
Maybe it’s the time-consuming user profile problems that plague System Administrators or the run-of-the-mill printing problems in your office that bring user productivity to a halt. Tricerat’s software simplifies the work of Administrators and ensures the time your employees spend at their computer is productive. Contact us today to learn more!