--- title: "Tricerat's Response to Microsoft Outage: Ensuring Uninterrupted Printing" description: Tricerat assures uninterrupted printing amidst the Microsoft outage, emphasizing reliability and security in their print management solutions. Stay informed and prepared with Tricerat's proactive measures. image: https://www.tricerat.com/hubfs/Untitled-9%20(4).png --- [![logo](https://www.tricerat.com/hubfs/Logos/logo.svg "logo")](https://www.tricerat.com) [![Start Free Trial](https://no-cache.hubspot.com/cta/default/4048097/940dee7b-086c-4475-81b2-8ca079bc36db.png)](https://cta-redirect.hubspot.com/cta/redirect/4048097/940dee7b-086c-4475-81b2-8ca079bc36db) Share: [mailto:?subject=Check%20out%20https://www.tricerat.com/blog/tricerats-response-to-microsoft-outage-july-2024](mailto:?subject=Check%20out%20https://www.tricerat.com/blog/tricerats-response-to-microsoft-outage-july-2024) [![Start Free Trial](https://no-cache.hubspot.com/cta/default/4048097/940dee7b-086c-4475-81b2-8ca079bc36db.png)](https://cta-redirect.hubspot.com/cta/redirect/4048097/940dee7b-086c-4475-81b2-8ca079bc36db) [Microsoft RDS](https://www.tricerat.com/blog/tag/microsoft-rds) July 19, 2024 # Tricerat's Response to Microsoft Outage: Ensuring Uninterrupted Printing Written by[Andrew Parlette, CTO](https://www.tricerat.com/blog/author/andrew-parlette-cto) [mailto:?subject=Check%20out%20https://www.tricerat.com/blog/tricerats-response-to-microsoft-outage-july-2024](mailto:?subject=Check%20out%20https://www.tricerat.com/blog/tricerats-response-to-microsoft-outage-july-2024) In light of the recent Microsoft outage and CrowdStrike update incident, we want to reassure you of Tricerat's unwavering commitment to maintaining the reliability and security of our print management solutions. At Tricerat, we've always put our customers first, and this situation is no exception. Our team has been closely monitoring the events and we can confirm that Tricerat's core services remain fully operational and secure. While some customers may have experienced indirect impacts due to Windows-based system crashes, our robust architecture and proactive measures have allowed us to maintain service continuity. Key points to note: 1. **[ScrewDrivers® solutions](https://www.tricerat.com/enterprise-print-management-products-v7) are designed with redundancy and failover capabilities, minimizing the impact of external disruptions on your print environment.** 2. **Our US-based support team, available with extended East Coast hours and 24/7 options, is fully equipped to assist you with any print-related challenges arising from this incident. [Contact us here.](https://www.tricerat.com/contact-us)** 3. **Tricerat's solutions can help mitigate the impact of such outages by providing local print spooling and offline capabilities, ensuring critical print jobs are not lost.** 4. **Our development team, working closely with support, is continuously updating our systems to enhance resilience against similar incidents.** 5. **[Tricerat Academy](https://www.tricerat.com/academy) is available with how-to videos and resources to help you maximize the full power of ScrewDrivers® during this time.** We understand the critical role that reliable print management plays in your daily operations. Our commitment to simplifying IT administrators' responsibilities remains steadfast. If you have any concerns or require assistance, please don't hesitate to [reach out](mailto:support@tricerat.com) to our dedicated support team. We appreciate your trust in Tricerat and remain committed to delivering the highest level of service and reliability, ensuring that printing is never a full-time job for your IT team. 215079494751 ![](https://www.tricerat.com/hubfs/Screenshot%202026-06-23%20at%203.19.59%20PM.png) The Enterprise Print Decision Print has quietly become one of your biggest liabilities — 53 Print Spooler CVEs since PrintNightmare, 56% of organizations hit by print-related data loss last year, and roughly 23% of IT tickets. This white paper lays out the only three credible paths forward: do nothing and let the risk compound, go serverless and inherit your vendor's security posture, or adopt a Hybrid Print Architecture that fortifies what matters and unifies the rest. Only one holds up on security, resilience, and ROI — and pays for itself inside Year 1. [ Download Now ](https://www.tricerat.com/hubfs/White%20Papers/The%20Enterprise%20Print%20Decision%20%E2%80%94%20A%20Tricerat%20White%20Paper.pdf) ## Related Posts [ June 2018 Microsoft RDS ## Tricerat + RDS = Better Together ](https://www.tricerat.com/blog/tricerat-rds-better-together) [ November 2021 Case Studies ## Tricerat Implementation Helps Alleviate Printing Headaches for CountyWide IT Services ](https://www.tricerat.com/blog/case-study-countywide-it-services) ## Join the Thought Leaders of Print Management Sign up for Tricerat updates. 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