- Why Tricerat
- About Us
BITS DATA provides IT solutions for areas such as applications, communication, support, and development for the Swedish authorized dealers of Scania, VW, Audi, SEAT, Skoda, and Porsche. BITS DATA works closely in conjunction with general agents Scania Sverige and Volkswagen Group Sverige. Scania Sverige and the dealers are the owners of BITS DATA through a dealer union, SVA. The work executed by BITS DATA is built on solid knowledge of their clients’ business processes and business goals. They work with the implementation, development, and installation of critical business systems and provide end user support. In addition, they also provide integration and a user interface between a large number of applications.
With a staggering 60,000 print jobs per day per server being executed at BITS DATA, the printing problems encountered on a daily basis had a pervasive influence over their customers which ultimately affected their customer’s end user. This resulted in a distressful and damaging domino effect as BITS DATA failed to provide customer receipts and were unable to accomplish simple tasks such as printing out work orders to a customer’s mechanic. Consequently, printing issues required substantial time and effort from the support, maintenance, and product development teams on a day-to-day basis. This proved to be crippling to the business financially and to the employees all struggling to meet the needs of a finicky printing system while satisfying their demanding customer base.
Tricerat's implementation is amazing!