"IT has a much easier time managing printers — changes take just a couple of minutes. Servers run a lot better without a ton of printer drivers installed." 
Government agencies cannot afford print infrastructure that depends on external internet connectivity. When an ISP goes down, when a vendor's cloud fails, or when classified workflows require air-gap isolation — your print environment must continue to function independently.
Tricerat's Fortified Print Servers are purpose-built for exactly this requirement. Hardened, high-availability instances that operate entirely within your secure perimeter, they deliver sub-30-second automatic failover through active/active clustering. If a primary node goes offline, the secondary takes over instantly — no IT intervention, no workflow interruption, no dependency on external infrastructure.
Government agencies are among the most targeted organizations for cyberattacks. Print infrastructure — long treated as a background utility — is an active attack surface. Driver-based vulnerabilities, unattended documents in output trays, and uncontrolled access to sensitive print queues all represent compliance failures waiting to happen.
ScrewDrivers eliminates these risks by design. Tricerat's patented universal driver virtualizes the print process entirely, removing unvalidated third-party drivers from endpoints and closing the driver-based attack surface at its root. The ScrewDrivers architecture uses a proprietary TMF format that interprets data rather than executing code — neutralizing the class of remote code execution vulnerabilities that have compromised other print management platforms.
Epic printing is notoriously complex. Each Epic Print Server requires manual intervention when changes are made — adding printers, updating queues, modifying driver settings. In a dynamic clinical environment, that overhead compounds fast.
ScrewDrivers transforms this. Make one change in the Unified Control Plane and it pushes instantly across every corresponding Epic Print Server in your environment — no manual intervention, no per-server configuration. The same seamless approach applies across Cerner, NextGen, MEDITECH, Allscripts, and every other EHR your organization runs.
Every print event — medication label, patient wristband, lab result, pharmacy record, discharge document — is logged with full chain of custody: who printed, what was printed, when, and where. HIPAA compliance isn't bolted on. It's built into the architecture.
ScrewDrivers eliminates the root causes of print complexity — driver conflicts, spooler crashes, manual printer mapping, and on-site intervention for distributed sites — replacing them with automated, policy-driven workflows managed from a single Unified Control Plane. Make a change once. It propagates across every printer, at every site, simultaneously. No GPOs. No scripting. No truck rolls.
The result is a typical 75% reduction in print-related help desk tickets and an 80–90% cost reduction compared to fragmented, unmanaged print environments. For state and local government agencies operating under tight budget constraints, that's IT bandwidth redirected from reactive support to the strategic infrastructure work that actually advances your mission.
Tricerat's hybrid print architecture experts provide a free, vendor-neutral assessment of your existing print environment — identifying security gaps, compliance risks, and a clear path to Zero Trust-aligned, always-on Hybrid Print Architecture for federal, state, and local agencies.
