Before Simplify Printing, printing issues experienced by Cabrini Health users was an annoying, but generally accepted fact of life. These issues could be resolved by the end users calling in to the help desk, which solved problems by doing things like restarting a print spooler. However, the IT department thought there must be a way to solve these headaches without breaking the bank. After installing Simplify Printing, printing issues vanished overnight, freeing up employee time to focus on the business of healthcare.
Product: Simplify Printing
Environment: Citrix, Microsoft