---
title: ZGF Architects | Tricerat
description: Hear what ZGF Architects had to say about ScrewDriver by and how it helped them solve the issue of PrintNightmare and save time for users and admins.
---

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# ZGF Architects

ScrewDrivers® streamlined driver management and saves time for end users and IT support.

## Specs

VMware Environment 

800 End Users

Six Print Servers Across Five Offices

Approximately 75 Printers

## Benefits

Simple Installation

Streamlined Driver Management

Time Savings for Users and Support Team

 

## About ZGF Architects

ZGF Architects began in Oregon but has since expanded to 7 offices across the United States. Their staff of 750 work on various designs that are influenced by the climate, context, and the human experience. ZGF’s goal is to pioneer a holistic and humane understanding of the relationship between buildings, people, and the environment.

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## The Situation

Before installing ScrewDrivers, ZGF Architects' desktop support team used group policy to deploy and manage printers, but due to Windows print spooler issues and the emergence of PrintNightmare, a new solution was required. Windows solution for PrintNightmare was to require elevated credentials to install any printer on any workstation, so they could no longer use group policy and admins were run ragged trying to install printers for everyone that didn't have admin privileges. Too much time was spent internally trying to solve the issue that it became clear it was time for a new solution.   

 

![](https://www.tricerat.com/hubfs/quote-left.png)A more effective solution for deploying printers. ![](https://www.tricerat.com/hubfs/quote-right.png)

 Jason Henry

 Associate, ZGF Architects

## Problem Solved

Installation with engineers was simple. After testing ScrewDrivers to ensure proof of concept, the solution was deployed company-wide.

The Solution

 Installing ScrewDrivers was a more effective solution for deploying printers. Support staff is no longer inundated with tickets for printer or driver installation. 

**

![](https://www.tricerat.com/hubfs/quote-left.png)End users don't need to jump through hoops in order to print something whenever they need. ![](https://www.tricerat.com/hubfs/quote-right.png)

 Jason Henry

 Associate

The Results

 End users don't need to wait for printers or drivers to be installed, which has led to increased efficiency for both users and support staff. Because everything happens on the backend, it's been easier for support staff to manage than traditional print management. Printer proxy has been a very efficient middleman between the printer server and the end user. 

**

![](https://www.tricerat.com/hubfs/quote-left.png)ScrewDrivers is like print streaming, you don't need the printers installed on your machines. ![](https://www.tricerat.com/hubfs/quote-right.png)

 Jason Henry

 Associate

![](https://www.tricerat.com/hubfs/quote-left.png)End users don't need to jump through hoops in order to print something whenever they need. ![](https://www.tricerat.com/hubfs/quote-right.png)

 Jason Henry

 Associate

![](https://www.tricerat.com/hubfs/quote-left.png)ScrewDrivers is like print streaming, you don't need the printers installed on your machines. ![](https://www.tricerat.com/hubfs/quote-right.png)

 Jason Henry

 Associate

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