Attorneys’ Title Guaranty Fund

Attorneys’ Title Guaranty Fund, Inc. solves print management headaches with ScrewDrivers®, saving time and reducing complexities in RDP.

Specs

19 print servers
190 employees
Microsoft RDP environment

Benefits

Reduced RDP complexity 
Improved user satisfaction 
Simplified printer deployment and setup 
Reduced support effort and cost 

About Attorneys’ Title Guaranty Fund, Inc.

Attorneys’ Title Guaranty Fund, Inc., (ATG®) is a title insurance underwriter that offers ease of use, superior service, and a 50+ year history of supporting lawyers. Their team provides title insurance and related services to homebuyers and lenders through a network of thousands of lawyer-agents in Illinois, Wisconsin, and Michigan. In addition to the core business, they offer other services through subsidiary companies.

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The Situation

Almost right at the deployment of their environment, the IT team enlisted Tricerat to assist with their print management issues. Because their team is ultimately responsible for providing support for a suite of applications hosted on their RDP server farm, it was their job to improve print management for their internal and external customers.

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The Challenge

A part of ATG’s core mission is to provide its agents with the highest level of support and services. While ATG had an excellent service offering to its customer base, it lacked in a positive printing user experience and was wasting a ton of overhead time managing printers in their RDP environment.

Problem Solved

We have been customers of Tricerat for many years and have been using ScrewDrivers to help us manage our RDP printing environment almost from the beginning. Their universal print driver is the only solution that we have been able to find that eliminates the need for my staff to install drivers and that saves time and reduces complexity.
Information Security Officer, ATG
We have been customers of Tricerat for many years and have been using ScrewDrivers to help us manage our RDP printing environment almost from the beginning.
Information Security Officer, ATG

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