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Aristacare operates two print servers supporting 170+ printers. The four IT staff have a multitude of environments to support including Microsoft, VMware, and Workstation. With limited bandwidth, it was important to keep printing operations running smoothly across the entire company.
With over 170 printers across 2 print servers Aristacare's IT staff had their work cut out for them. Working in three different environments, Aristacare chose to use group policy as a means to support and map all of their printers. Although group policy initially was working, the staff soon realized that it was not a dependable solution when it came to mapping printers.
Mapping printers through group policy ended up not being a perfect solution for Aristacare. They found that group policy tended to extend the logon times, making it difficult to setup users with specific printers. Printers could take up to 30 seconds to appear under the control panel. To make matters worse, printers would sometimes not map at all. Using group policy for printer mapping was becoming too inefficient for Aristacare.