64-bit Printing Solutions

Do you need to print on a 64-bit platform? Are you having troubles printing from a 64-bit platform? Tricerat has the perfect universal print management software solution that eliminates the need for manufacturer print drivers.

64-bit Printing Benefits and Challenges

The benefits of the 64-bit environment include a more stable environment due to greater physical memory accessibility, easier memory management, and enhanced security features. Also, 64-bit is capable of handling a larger workload of users, printers, and other devices. However, Microsoft acknowledges that support of 64-bit device drivers may not be available, not all 32-bit applications or hardware are compatible with a 64-bit operating system, and they may be difficult to locate. If you are in a mixed or hybrid environment, which is becoming more and more prevalent, you may find it challenging to perform the most basic of functions, including printing. Here are some common, yet debilitating problems that you may face in a mixed 32- and 64-bit environment.

1. Print Spooler Crashes

A print spooler allows multiple print jobs to be sent to the printer at once. A print job computation may take a matter of minutes or even seconds, but the printing process might take hours. If the program printed directly, computing resources, such as CPU, memory, peripherals, would be tied up until the program was able to finish. Print spoolers can crash due to a variety of reasons: an overload of print job requests, an overabundance of different printers that don’t interact well, improper print driver installations, and OS compatibility issues. The result is that no print jobs can take place and helpdesk or the sys admin has to get involved to troubleshoot, which can have serious business productivity repercussions.

2. 32-bit vs. 64-bit Incompatibility Issues

Printer drivers can be written for either 32-bit or 64-bit operating systems. Because a different driver is needed for each system, issues arise when a user connects to a 64-bit application from a 32-bit workstation, or vice-a-versa. This mixed environment headache cannot be solved by traditional print driver management methods. Printer drivers would have to be installed specific to the device, which can be extremely time consuming.

3. Slow Printing

Slow printing is a result of increased network traffic due to the lack of compression of the print job. Ultimately, this is the result of an inefficient print protocol. The actual print file is much smaller than the print job itself. If the protocol you’re using does not sufficiently compress the file, your network bandwidth is going to spin out of control. The end result unfortunately is the same: inability to print and possible print spooler and/or server crashes.

4. Unsupported Printers

Although there are many benefits of a 64-bit operating system, only a fraction of  printer drivers have been written for 64-bit operating systems. This means that if a printer, scanner etc. does not offer a 64-bit driver it will not function.

Some Options

You have a few choices when it comes to solving these infamous and unavoidable 32- / 64-bit printing issues often seen in 32- / 64-bit environments. The first solution many system administrators turn to is writing a script to act as a workaround. This can be tedious and just as debilitating as the problem itself if it needs to be replicated or modified. The most expensive and time-consuming solution is standardizing your printers, which inevitably will not be able to cover every employee’s printing needs. An effective but possibly research intensive option is to look for a third-party solution provider.

Tricerat introduced a printing protocol called TriMeta Format (TMF) that is tuned specifically for efficiency in a real-time data stream. Once you start a print job it will be compressed and streamed to the client, whereby minimizing network traffic and printing can start on the client almost immediately. Simplify Printing eliminates the need for print drivers on the application server and print spooling is removed from the application server so your application server will no longer be bogged down with spooling jobs.