Hey there sysadmin, we hope you’re enjoying the holiday season.
While we’re sure you have been busy pulling long hours, putting out fires and managing people who (gosh darn it!) can’t seem to remember their passwords—we know that heading home for the holidays may actually not be as relaxing and ‘work-free’ as you would like. Especially because Aunt ___________ just got a new device that she’d like your help setting up—because you know, you’re good with computers.
There’s nothing like spending the holidays with family
But we figured we would put together a short survival guide for your sake. So, sit back, put your feet up and let these tips be your guide to an uninterrupted, worry-free holiday.
- Prepare a few lines to get you through the onslaught of questioning about your profession. Draw up analogies and even diagrams to clearly show Uncle ___________ what is it that you’re up to these days.
- Put your foot down. If you don’t want to offer technical help in your time off, make that known. Offer to ‘get in touch’ after the holidays to fix, reprogram, set-up, de-frag, and organize your family members’ machines (but only if you want to!). Let them know that you’re ‘off-duty’ during the celebrations, but free to help early next year. Tip: Maybe cut grandma a little slack and update her passwords in-between hot buttered rums. After all, ‘tis the season to be helpful.
- Direct family members to online sources that can take some of the responsibility off you. You’ll find yourself repeating the phrase, “try searching your issue in Google” half a dozen times each hour and send Uncle ___________ to Mashable’s tech section. Who knows, maybe introducing them to these sources may lead to more informed dinner table conversation next year!
- Prepare to be away from your post with tools that keep you running smoothly. We all know disasters don’t care that you’re on vacation, so make sure you’re prepared for anything. Set up a plan before you leave. Make sure everyone has updated contact information and enable remote access if possible. Our suite of simple tools include ‘set-it-and-forget-it’ backup and endless monitoring capabilities so you don’t come back to work to any surprises.