Advance2000

Advance2000 eliminates print issues for their customers, dramatically increasing end user satisfaction and decreasing overhead costs.

Specs

14 locations
75 servers on average
Up to 2,500 users
Citrix, Microsoft, and VMware hybrid environments
25 years in business

Benefits

Control panel customizations
Reduced environment challenges
UX optimization
Rapid ROI 

About Advance2000

Advance2000 is a managed service provider founded by Brian Maouad in 1989. Maouad started the company with one major mission: helping small businesses with their computing. After landing Steve Job’s NeXT computer as its first customer, the company has since grown into solving major IT problems from small businesses to Fortune 500 companies alike, keeping its intended mission intact. Remaining to be a privately held company that employs hundreds, Advance2000 has successfully served the education, manufacturing, AEC, legal, healthcare, and government verticals for over 25 years. With accounts ranging from 10 to 2,500 users, the company happily aids a diverse set of environments.

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The Situation

With such a diverse client base, customer’s environment types are typically hybrid with a healthy mix of Microsoft RDS, VMware, and Citrix deployments. Many customers developed a bad user experience with printing due to challenges such as unpredictable print spooler crashes and slow printing in their environments, resulting in a spike of support desk calls for Advance2000. Keeping their mission in mind, Advance2000 immediately began researching solutions that helped solve issues in their customer’s environments.

I would highly recommend this solution to companies that are experiencing challenges in VMware, RDS and Citrix environments. The results are immediate and customers/users will be much happier.
Virtualization Engineer
Advance2000

Problem Solved

I would highly recommend this solution to companies that are experiencing challenges in VMware, RDS and Citrix environments. The results are immediate and customers/users will be much happier.
Virtualization Engineer
Advance2000

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