Contact Us:

United States/Canada:
Toll Free: (800) 582-5167

Europe:
+44 (0)1582 638800
+49 30 921 241 09

Asia-Pacific:
+61 (02) 8916 6255

International:
+1 (410) 715-4226



wp icon

Hybrid vs. Streaming Profiles

Whether you are running local, mandatory, or roaming profiles, it may be time to reevaluate your profile environment to determine whether it is still suitable for the present and future plans of your company. To decide if you are running the ideal profile environment, let us help you determine your priorities moving forward. Two important factors to consider are security and the user experience, when tailoring your profile environment to your business also consider whether you have mobile workers, do their jobs require access to multiple applications, do they need to customize and save their settings, and do they need to comply with any set of regulations?

wp icon

8 Critical Pains with Remote Scanning

From personal use to enterprise-sized businesses, scanning is the new wave of the future. Not only
does it play a huge role in the green movement, but it also cuts costs, saves space, and can free up
hours of managing high-maintenance printers and storage rooms. Industries that thought they could
never go paperless have discovered new technologies that safely and efficiently reduce the use of
paper, storage, ink, and man-hours.

wp icon

Fact or Fiction? The Truth Behind the Corrupt Profile

Since the inception of the user profile, system administrators and end users alike have been plagued with corrupt profiles. But has it all been a terrible misunderstanding? Are profiles getting a bad rap for causing mass sorrow and hassle among millions of companies? Let's take a look.

wp icon

Top Skills of a Successful System Administrator

A system administrator is the person who is responsible for building and maintaining the data center infrastructure of a business. Their role can vary from one organization to the next, but they are usually responsible for installing, supporting, and maintaining the various systems in the office. With somany system administrators out there competing for work, what's going to make you stand out from the rest?

wp icon

Printing in a VDI Environment

Problems like this happen more often than anyone would like to admit. Imagine employee reactions if this error appeared when printing out a batch of paychecks. Or picture patients in the ER backing up because the spooler crashed and printing wristbands came to a halt. Print delays and crashes affect everyone in the office, not to mention those in charge of fixing them.

wp icon

Get Employees Back to Work! Common Reasons For Slow Login Times 

To the average end user, logging in appears to be a simple process. But on the contrary numerous functions must take place behind the scenes, and they must run seamlessly in order for a fast login to occur.

wp icon

Achieving Transparency Within Your Server Farm 

Everybody appreciates honesty, and from a business standpoint, this is becoming increasingly true. We are seeing corporations become more upfront about their practices from the get go. In doing so, clients and potential clients know exactly what to expect from the business in which they are investing their time, money, and effort. There are no nasty surprises and no one feels misled. All that remains is an efficient, successful business ethic that results in friendly, trusting work relationships that are beneficial for everyone involved. A policy of true transparency removes any worry for the executive and client alike and the adage, "ask me no question and I will tell you no lie," becomes less and less relevant.

wp icon

triCerat's Simplify Suite in a VDI Environment 

With today's concerns about data security, management simplification, and cost reduction, implementing a virtual desktop solution is very appealing. All sensitive data is kept in a centralized data center. The thin clients at user desks are not caching actual data being used in the virtual machine. This drastically reduces the risk of losing sensitive data if a thin client goes missing. The cost of desktop replacements is also reduced as only the data center hardware needs to be replaced to improve performance. However, this centralized desktop management solution fails to solve some of the basic workstation problems while introducing some of its own.

wp icon

triCerat's ScrewDrivers v4: Printing Unleashed 

Printing is a complex process with many possible points of failure. The application, user, operating system, and print device must all work in conjunction to produce the expected physical output. Configuring and administering a printer and print process in a Microsoft Windows workstation environment is a complex task. Printing in a server-based computing (Microsoft Terminal Server, Citrix Metaframe/Presentation Server, Ericom WebConnect) environment causes a number of additional problems. In this paper, a solution from triCerat called ScrewDrivers is presented which solves many of the administrative problems related to printing in such an environment, while also providing users with a better-quality experience.

wp icon

triCerat's Simplify Profiles: 
Roaming Environments Without Roaming Profiles

Part of the attraction of server-based computing is the promise of giving users the same computing experience from any device they log into. However, accomplishing this reality can be more difficult than it may appear at first. The problem lies in the way that NT-based operating systems (including not only NT4 but also Windows 2000 and Windows Server 2003) store and apply per-user settings. The following pages will explain some of the difficulties of tuning user settings for terminal server users and explain how triCerat's Simplify Profiles can alleviate these difficulties.

wp icon

In Depth Look at Printing In Terminal Services Environments

Although the resurgence of terminal environments in the workplace simplified the management of end user systems and applications, it was not designed to properly support a very critical function: printing. Most end users email one another attachments or share drives on the network, however, many of them will also print emails or documents for future reference. Workplace documents do not yet fully exist in soft format; end users still require hard copies. Terminal Services complicates printing because it removes much of the printing process from the client computers. So, what are your options for supporting printing for multiple printers across multiple platforms?

wp icon

The Facts About EMF Printing

In cases where auto-creation of print drivers fail or loading of drivers is not an option in a Citrix Presentation Server 4.0 environment, a "universal print driver" has been included. This addition uses EMF or "Enhanced Meta File" format. EMF is a 32 bit intermediary image format developed by Microsoft as the successor to the 16-bit WMF. EMF was once widely used as a work-around for some graphic issues w/in certain applications.

wp icon

triCerat's Simplify Lockdown:
Secure the User Workspace with Simplify Lockdown

Windows' default behavior is to leave everything on. As is evident from the design of Windows XP and Windows 2003 Server, Microsoft has realized that this default behavior may make it easier to keep servers and workstations functional but also leaves them wide open to security threats. Windows XP and Windows Server 2003 are more locked-down than previous versions of Windows. However, unless an application is specifically denied to a user--for example, Active Directory Users and Computers--that user can still run the application. This leaves computers wide open to the threat of Trojans and other malicious software, not to mention possibly using up licenses intendedfor other users.

wp icon

Streamlining the User Interface with Simplify Lockdow/Simplify Desktop

One benefit of server-based computing is that it can make it easier for task-based workers to find the applications they need to do their jobs. If they need an application, they can see it. If they don't, they can't. This simplifies the training of inexperienced personnel, eliminates distractions, reduces support effort, and benefits productivity. Organizations that run native Terminal Server without Citrix MetaFrame are at a disadvantage when it comes to deploying tightly controlled user environments. The Simplify Lockdown component of Simplify Suite overcomes this challenge, enabling the rapid configuration and deployment of user environments fine-tuned to meet the specific requirements of individuals, user groups, or location-based workstations supported by your Terminal Server farm.

wp icon

Perceived Performance 
Tuning a System for What Really Matters

This white paper explains the subtle difference between tuning a computer for maximum computational performance and tuning it for what we call "perceived performance." Perceived performance is concerned with human perception of system performance – and ultimately organizational productivity. Specifically, this paper addresses perceived performance associated with multi-user systems based on Microsoft Windows Terminal Server – and optionally Citrix MetaFrame.