The Simplify Suite must be installed at the console of the terminal server (i.e. session 0), not through a remote session. There are a number of ways to access the console:
- If it is Windows Server
2003, use the remote console switch. If
you are unfamiliar with this option, please
refer to the following Knowledge Base (KB) article from Microsoft (278845).
- Use a third-party utility such as VNC or Dameware
- Use a remote KVM switch