ScrewDrivers is not a perfect product as there is no such thing as perfection. The problem either stems from a bad configuration on the client or server. The ScrewDrivers Server rarely encounters issues as the server either works or doesn't. If the server doesn't work the problem affects multiple users.
Some common ScrewDrivers issues include:
1) No printers create
2) Default printer is not assigned
3) Nothing prints
4) Output issues (font)
5) Output issues (graphical)
6) Missing features
7) Slow server spooling
8) Printers disappear mid-session
As with any other product, the best way to troubleshoot ScrewDrivers is to eliminate problems.
The first step should be to determine whether the problem resides on the client or server. The best way to determine where the problem resides is to test with another client. If the same negative results are associated to multiple clients then the problem is most-liekly on the server.
After you isolated the problem to a client or server, your next step is to follow the following troubleshooting recommendations.