This would be expected. A large transaction log would cause database mirror problems. Regular backups and truncation should be performed to the Simplify database transaction log to maintain a small size.
Microsoft KB Article - How to stop the transaction log of a SQL Server database from growing unexpectedly - http://support.microsoft.com/kb/873235
The database backup should be performed daily, possibly more often depending on the rate that the transaction log grows.
These steps are recommended when ScrewDrivers Server cannot be removed with Add or Remove Programs. Do not remove ScrewDrivers while in production. Only remove ScrewDrivers after the users Log Off the server. A restart is generally recommended after completing these steps.
Windows XP, 2000, 2003 x86
Delete the following files and directories, and rename any files that cannot be deleted:
Windows XP, 2003 x64
Delete the following files and directories, and rename any files that cannot be deleted:
Windows Vista/2008 x86 and x64 (additional steps)
The recommended upgrade steps for Simplify Suite are:
These steps are instrumental for Simplify Printing. Without following the correct directions, the ScrewDrivers driver may not patch. Printers will not create if the driver does not upgrade. Always test after upgrading Simplify Suite.
This problem is related to authentication. With Windows Authentication, the users' permissions are used to gain access to the Simplify database. This works for the primary domain because when the Simplify database is generated, NT Authority\Authenticated Users are granted 'Connect' and 'Read' access to the Simplify database. NT Authority\Authenticated Users does not work for trusted domains, unless the trusted domain resides in the same forest as the primary domain. This can be resolved by switching to SQL Authentication or granted Domain Users from the trusted domain access to the Simplify database.
The Simplify database transactio log is not controlled by the Simplify Suite, rather by the SQL Server. However, these problems can be resolved by follow these steps:
SQL 2005 and 2008
Yes, Simplify Printing works with Windows Print Clusters, but there are additional configuration steps. Follow these directions:
You must modify the web interface to allow ScrewDrivers to work with Remote Desktop via the web interface. Without these modifications ScrewDrivers is unable to create a virtual channel within the Remote Desktop Protocol. Please follow the appropriate directions:
Windows Server 2003
Edit the web portal's html file, typically default.htm in C:\inetpub\wwwroot\tsweb\default.htm. Check Internet Information Service (IIS) if you do not know where the Remote Desktop html file resides.
In the html file find "Device redirection options". It should read as:
'Device redirection options MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE MsRdpClient.AdvancedSettings2.RedirectPrinters = TRUE MsRdpClient.AdvancedSettings2.RedirectPorts = FALSE MsRdpClient.AdvancedSettings2.RedirectSmartCards = FALSE
* the TRUE or FALSE values may differ in your environment
Add the following line of code at the end of the "Device redirection options" section:
MsRdpClient.AdvancedSettings.PluginDlls = "sdrdp5.dll"
After you finish, the "Device redirection options" should read as:
'Device redirection options MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE MsRdpClient.AdvancedSettings2.RedirectPrinters = TRUE MsRdpClient.AdvancedSettings2.RedirectPorts = FALSE MsRdpClient.AdvancedSettings2.RedirectSmartCards = FALSE MsRdpClient.AdvancedSettings.PluginDlls = "sdrdp5.dll" Save this file and restart the Internet Information Services service.
Windows Server 2008
<add key = "xPrinterRedirection" value = "true" /> <add key = "xClipboard" value = "true" /> <add key = "xDriveRedirection" value = "false" /> <add key = "xPnPRedirection" value = "false" /> <add key = "xPortRedirection" value = "false" />
There are different ways to deploy ScrewDrivers using the Citrix Web Interface, but the simplest way is embedding the ScrewDrivers CAB install into the Citrix Web Interface.
On the Citrix Web Interface server(s), edit the layout.inc file in C:\inetpub\wwwroot\Citrix\XenApp\app_data\include.
Place the ActiveX code below the <html> and <head> portion. Here is sample ActiveX code:
<OBJECT ID="Screwdrivers v4 Client" CLASSID="clsid:050A3800-6C03-48a5-A6D7-14CCF18A700D" CODEBASE="v4full.cab#version=-1,-1,-1,-1"></OBJECT>
You also need to place the ScrewDrivers CAB, in this example v4full.cab, into C:\inetpub\wwwroot\Citrix\XenApp\auth.
ScrewDrivers is a print driver utility, and must be removed when clients are not connected to the Server. You do not need to use Install Mode because ScrewDrivers is an MSI, and does not cache data during install or uninstalls. Follow these directions to ensure ScrewDrivers is upgraded properly:
Unfortunately not at this time, but a triCerat support rep can help make migration go smoothly. Learn more by contacting triCerat support.
Simplify Profiles is a hybrid profile management utility for Windows designed to provide the same benefits as roaming profiles without the management problems. click here.
This generic Windows error appears when print driver DLLs are the incorrect version or missing.
It is recommended to perform a clean installation of Simplify Printing when encountering this error. The steps to be taken are:
Specifically, these files must be removed and replaced:
* For Windows x64 systems, use Windows\System32\Spool\Drivers\x64\3\
ScrewDrivers supports custom paper sizes defined on the client-side within the Print Server Properties and the client driver.
ScrewDrivers does not support custom paper sizes defined by applications on the server side.
The Simplify Suite can be installed on the follow Windows operating systems:
For additional System Requires click here.
* Simplify Suite v5 added support for Windows 2008, Vista, XP, and 2000. Simplify Suite v4 only installs on Windows 2003, 2000, NT.
** Simplify Suite installs on Windows 7, but triCerat does not actively support installations of Simplify Suite on Windows 7 at this time. Simplify Suite will be fully approved for Windows 7 with the official release.
The Simplify Suite can be uninstalled with Add or Remove Programs, but follow these directions to ensure that Simplify Suite is removed fully.
The database is a separate entity of the Simplify Suite, therefore uninstalling Simplify Suite will not affect the Simplify database. For more information click here.
Simplify Suite is installed using the Simplify Suite installer. Walk-through directions are available here.
Please review the Pre-Installation Checklist.
Please refer to the following help document. http://www.tricerat.com/pdf/SimplifyPrintingPrintServerAgent.pdf
ScrewDrivers doesn't install anything in the "Start Menu", ScrewDrivers console is accessible via the control panel.
The database is a separate install from the Simplify Suite, so uninstalling or upgrading the Suite will not affect the install of the database. This is true even with the MSDE bundle provided by triCerat, which first installs the MSDE and then installs the Simplify Suite. In this scenario, the MSDE and it’s databases remain on the system even if the Simplify Suite is removed.
The Simplify Suite install is in windows installer format, allowing for silent installations and deployment through Active Directory. Silent install is initialized using the /q switch with msiexec.exe, and then passing in values for properties. The command line syntax to set a property is PROPERTY=VALUE. Valid properties include:
Below is an example of correct syntax to begin a silent installation of Simplify Suite.
msiexec /i simplify.msi /q SQLSERVERNAME=SQLSVR SQLTRUSTED=no SQLUSERNAME=sa SQLPASSWORD=sapwd
SQLUSERNAME and SQLPASSWORD are only necessary when SQLTRUSTED=no. If SQLTRUSTED=yes, then the install ignores the SQL username and password.
A silent installation cannot be performed using the install bundled with the MSDE (SimplifyMSDE.exe). Instead, the (Simplify.msi) will is required. Additionally, a silent install cannot perform database operations such as creating a new database. A simplify database must already exist for the silent install to work.
The install will prompt for a reboot if one is required. The server does need to be rebooted after uninstalling the product.
Yes, during the install an option is presented to choose which features to install. At this selection dialog, choose to install the management console, and disable other options by selecting 'Entire feature will be unavailable' for 'Products'.
When connecting to the cluster in the Simplify Console, be sure to use the ScrewDrivers Print Cluster name and not the physical cluster or node name(s).
The Simplify Suite must be installed at the console of the terminal server (i.e. session 0), not through a remote session. There are a number of ways to access the console:
Although it may not be required, triCerat always recommends an uninstall of Simplify Suite before upgrading.
There are more steps that are recommended during the upgrade. For additional information about this process click here.
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