In this brief video, you will learn how to add a component license to Simplify Suite
This brief video will show you, step by step, how to assign printers in Simplify Printing
Microsoft has a known process on all OS's that are NT 6 and above, where this icon disparity occurs. Therefore, no matter how many printers you select on your local ScrewDrivers client, or how many printers are assigned to you in Simplify Printing, you will only see one icon in "Devices and Printers" for our software in your remote session. Once you click on your ScrewDrivers printer icon, all of your ScrewDrivers printers that you have selected will be visible.
These steps are recommended when ScrewDrivers Server cannot be removed with Add or Remove Programs. Do not remove ScrewDrivers while in production. Only remove ScrewDrivers after the users Log Off the server. A restart is generally recommended after completing these steps.
Windows XP, 2003 x86, 2008, 2008R2, 2012, 2012R2
Delete the following files and directories, and rename any files that cannot be deleted:
Windows Vista/2008, 2008R2, 2012, 2012R2 (additional steps)
The recommended upgrade steps for Simplify Suite are:
These steps are instrumental for Simplify Printing. Without following the correct directions, the ScrewDrivers driver may not patch. Printers will not create if the driver does not upgrade. Always test after upgrading Simplify Suite.
This problem is related to authentication. With Windows Authentication, the users' permissions are used to gain access to the Simplify database. This works for the primary domain because when the Simplify database is generated, NT Authority\Authenticated Users are granted 'Connect' and 'Read' access to the Simplify database. NT Authority\Authenticated Users does not work for trusted domains, unless the trusted domain resides in the same forest as the primary domain. This can be resolved by switching to SQL Authentication or granted Domain Users from the trusted domain access to the Simplify database.
This would be expected. A large transaction log would cause database mirror problems. Regular backups and truncation should be performed to the Simplify database transaction log to maintain a small size.
Microsoft KB Article - How to stop the transaction log of a SQL Server database from growing unexpectedly - http://support.microsoft.com/kb/873235
The database backup should be performed daily, possibly more often depending on the rate that the transaction log grows.
The Simplify database transaction log is not controlled by the Simplify Suite, rather by the SQL Server. However, these problems can be resolved by follow these steps:
SQL 2005 and 2008
Yes, Simplify Printing works with Windows Print Clusters, but there are additional configuration steps.
When connecting to the cluster in the Simplify Console, be sure to use the ScrewDrivers Print Cluster name and not the physical cluster or node name(s).
You must modify the web interface to allow ScrewDrivers to work with Remote Desktop via the web interface. Without these modifications ScrewDrivers is unable to create a virtual channel within the Remote Desktop Protocol. Please follow the appropriate directions:
Windows Server 2003
Edit the web portal's html file, typically default.htm in C:\inetpub\wwwroot\tsweb\default.htm. Check Internet Information Service (IIS) if you do not know where the Remote Desktop html file resides.
In the html file find "Device redirection options". It should read as:
'Device redirection options MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE MsRdpClient.AdvancedSettings2.RedirectPrinters = TRUE MsRdpClient.AdvancedSettings2.RedirectPorts = FALSE MsRdpClient.AdvancedSettings2.RedirectSmartCards = FALSE
* the TRUE or FALSE values may differ in your environment
Add the following line of code at the end of the "Device redirection options" section:
MsRdpClient.AdvancedSettings.PluginDlls = "sdrdp5.dll"
After you finish, the "Device redirection options" should read as:
'Device redirection options MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE MsRdpClient.AdvancedSettings2.RedirectPrinters = TRUE MsRdpClient.AdvancedSettings2.RedirectPorts = FALSE MsRdpClient.AdvancedSettings2.RedirectSmartCards = FALSE MsRdpClient.AdvancedSettings.PluginDlls = "sdrdp5.dll" Save this file and restart the Internet Information Services service.
ScrewDrivers is a print driver utility, and must be removed when clients are not connected to the Server. You do not need to use Install Mode because ScrewDrivers is an MSI, and does not cache data during install or uninstalls. Follow these directions to ensure ScrewDrivers is upgraded properly:
This error mean that the Simplify Console cannot connect to the Simplify database with the specified credentials.
Learn more in the Simplify Suite Installation Guide, section 2.4.8.
This generic Windows error appears when print driver DLLs are either missing or are the incorrect version.
It is recommended to perform a clean installation of Simplify Printing when encountering this error. The steps to be taken are:
Specifically, these files must be removed and replaced:
* For Windows x64 systems, use Windows\System32\Spool\Drivers\x64\3\
ScrewDrivers supports custom paper sizes defined on the client-side within the Print Server Properties and the client driver.
ScrewDrivers does not support custom paper sizes defined by applications on the server side.
The Simplify Suite can be installed on the follow Windows operating systems:
For additional System Requirements, see page 13 of the Simplify Suite Installation Guide.
* Simplify Suite v5 added support for Windows 2012, 2008, Vista, and XP. Simplify Suite v4 only installs on Windows 2003.
The Simplify Suite can be uninstalled with Add or Remove Programs, but follow these directions to ensure that Simplify Suite is removed fully.
The database is not affected while uninstalling the Simplify Suite. Whether the SQL Express or SQL Server is used, uninstalling the Suite will leave the database intact. Reinstalling the Simplify Suite will show the same objects, assignments, and profile information that existed before the install.
Simplify Suite upgrades are deisgned to automatically execute SQL scripts to upgrade the Simplify database. These database upgrades are required to implement new features and add support for existing features. For this reason, it is recommended to upgrade the entire server farm if a single Suite server is upgraded. This ensures that every Suite server contains the required components to utilize all alpects of the Simplify database.
For more information click here to download the Simplify Suite Installation Guide.
Simplify Suite is installed using the Simplify Suite installer. Before installing be sure to review the Infrastructure Components and System Requirements of the Simplify Suite Installation Guide.
Please read these directions and precautions before installing Simplify Suite into a production environment:
Note: Some older versions of Simplify Suite do not handle upgrade by installing over top of the exisiting version cleanly. To avoid these issues, uninstall your current version of Simplify Suite before installing the new.
These are available in the Simplify Suite Installation Guide.
There are two types of changes that occur in the Simplify Console: objects and assignments.
Object changes must be manually saved to be updated in the SQL database. This can be done with the 'Apply Changes' (blue) button at the top of the Objects pane. This button is greyed out when there have been no changes made.
Assignment changes are automatically saved to the database, so nothing more needs to be done for these changes to take affect.
The Active Directory structure is only accessible for domain accounts, and a domain controller must be present. Verify that the account is not a local account and verify the domain controller is online.
Try another domain account, domain administrator if possible.
Go to the Menu bar. Choose File>Refresh Database.
This will force both a refresh of the Active Directory and a refresh of the Simplify database.
The Authorization Manager is a tool designed to give specific users access to certain tasks within the Simplify Console. It can also be used to lock users out of the Simplify Console altogether. The tool currently uses the Authorization Manager snap-in for the Microsoft Management Console. In future releases, this option will be available within the Simplify Console.
Use these steps to setup and configure the Authorization Manager.
1. Accessing the Authorization Manager MMC Snap-In
Access the Authorization Manager by opening the Microsoft Management Console (mmc.msc) and selecting or adding the Authorization Manager snap-in, or by running azman.msc.
2. Opening the Simplify Suite Authorization Store
Open the Simplify Suite authorization store by selecting Open Authorization Store under the Action menu. The store file will be located in C:\Program Files\triCerat\Simplify Suite\Simplify Console\SimplifySuiteAS.xml
3. Creating Role Definitions and Assigning Tasks
Now that we have the Simplify Suite authorization store opened, we can create role definitions that can be assigned to specific users. Under the Definitions container, right-click on Role Definitions and select New Role Definitions.
You will want to give the role definition a logical name (e.g. Printer Administrator, Desktop Administrator, Profile Administrator, etc.).
You will now want to assign tasks to the role definition. Select the Add button and then select the Task tab. There will be a predefined task.
You can assign tasks to the role definition by putting a check in the desired task definition.
Note: The RunSimplifyConsole task is required to run the Simplify Console. You will want to assign this task to anyone that should have access to the Simplify Console.
For a complete list of available tasks with their descriptions, check out page 64 of the Simplify Suite Installation Guide here.
4. Assigning Role Definitions to Specific Users
Now that you have created a role definition, you will want to assign the role to the desired users in order to give them access to the tasks defined within the role.
Right click on the Role Assignments container and select Assign Roles.
Place a check next to the desired role definitions and select the OK button.
Under Role Assignments, right click on the role and select Assign Windows Users and Groups.
Enter the users that should be assigned to the role in the text box. User names should be delimited by a semi-colon.
You will want to repeat these steps until you have created the desired roles for your users.
5. Enabling the Authentication Manager for the Simplify Suite
From within the Simplify Console, select the Tools Menu and click on Options. Select the Security option located under Simplify Console. Place a check next to Enable use of Authorization Manager. Select the ellipses to browse for the store file.
Once the store file is selected, you will want to test is to check for possible issues by selecting the Test button.
If you receive a message that reads, "You will not be authorized to run Simplify Console after making this change,"you have added access to the Simplify Console for your current logon.
If the test is successful, you will receive a message stating that the test has passed. Select the OK button to apply the changes. The Authentication Manager has now successfully been enabled.
6. Securing the Simplify Suite Authorization Store
It might be desired to modify the security settings for the SimplifySuiteAS.xml file so that only specified users are allowed to modify it. This can be done by opening the properties for the file and making the appropriate modifications on the Security tab. Please note that all users that access the Simplify Console will need to have read access to the file.
For a complete set of instructions, with images, download the Simplify Suite Installation Guide (page 60).
Access to the Simplify Console can be controlled by:
The Simplify Console is the management interface for all components in the Simplify Suite.
Upon startup, the application establishes and maintains a connection with a previously configured SQL Server ODBC data source. This data source is used to store all persistent data related to the operation of the Simplify Suite.
If present, the application will also query Active Directory to produce a hierarchical list of owners – to which objects may be assigned. The process of creating and configuring objects, and then assigning those objects to owners is discussed here.
The client area of Simplify Console houses three different (window) panes; Owners, Assignments, and Objects.
Panes may be manipulated in various ways to alter the visual layout of the application. Panes may be in one of four possible states:
Pane manipulation occurs by:
It’s possible (via drag-and-drop) to combine two or more panes to create a pane group. The visible pane of a pane group is selected using pane tabs located at the bottom of the pane group.
Clicking on the title bar of pane makes it active, and gives it input focus.
Double-clicking on the title bar of a pane toggles it between the docked and floating states.
A pane may be closed by clicking the close icon in the upper right corner of a pane’s title bar. Use the toolbar icons or View popup menuitems to reopen a closed pane.
A pane (or pane group) may be hidden by clicking the pin icon in the upper right corner of a docked pane’s title bar.
Clicking on the tab of a hidden pane will cause the pane to become temporarily visible.
Selecting the View>Reset Layout menu item will restore all panes to their default state.
This error will show up during the installer if the Simplify Suite install is not run from a local drive. Do not launch the install from a network drive, or run it directly from the web.
First, copy the file to the local system drive, and then launch.
The install requires a database connection before continuing with setup. Make sure to select the proper authentication type (best practice is SQL authentication), and that the credentials you are using have proper access to the SQL Server. Installing a new database will require "Create Database" rights, where connecting to an existing database will require 'db_owner' access to the Simplify database.
Please refer to the following help document. http://www.tricerat.com/pdf/SimplifyPrintingPrintServerAgent.pdf
ScrewDrivers doesn't install anything in the "Start Menu," ScrewDrivers console is accessible via the control panel.
The Simplify Suite install is in Windows installer format, allowing for silent installations and deployment through Active Directory. Silent install is initialized using the /q switch with msiexec.exe, and then passing in values for properties. The command line syntax to set a property is PROPERTY=VALUE. Valid properties include:
Below is an example of correct syntax to begin a silent installation of Simplify Suite.
msiexec /i simplify.msi /q SQLSERVERNAME=SQLSVR SQLTRUSTED=no SQLUSERNAME=sa SQLPASSWORD=sapwd
SQLUSERNAME and SQLPASSWORD are only necessary when SQLTRUSTED=no. If SQLTRUSTED=yes, then the install ignores the SQL username and password.
A silent installation cannot be performed using the install bundled with the MSDE (SimplifyMSDE.exe). Instead, the (Simplify.msi) will is required. Additionally, a silent install cannot perform database operations such as creating a new database. A simplify database must already exist for the silent install to work.
The install will prompt for a reboot if one is required. The server does need to be rebooted after uninstalling the product.
Yes, during the install an option is presented to choose which features to install. At this selection dialog, choose to install the Simplify Console, and disable the Simplify Suite by selecting 'Entire feature will be unavailable' for 'Products.'
When connecting to a Citrix session the Citrix server must have the TWAIN redirection policy disabled on the server before we can get up and running. If this policy is not disabled, please follow the link below to the Citrix support Knowledge Base on "How to Set Up a Scanner to Function Through an ICA Session with XenApp." Once the policy has been removed, please uninstall and reinstall the Simplify Scanning server component on you Citrix server.
For futher instructions, visit the Citrix Support article here.
The Simplify Scanning client will need to be installed where the device (scanner) is located or attached to. The Simpify Scanning server needs to be installed on the machine that is being used as the end point or is providing the remote session.
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