Case Studies

ScrewDrivers Case Studies

Advance 2000

Advance 2000 Eliminates Print Issues for their Customers, Dramatically Increasing End User Satisfaction and Decreasing Overhead Costs

Advance 2000 eliminates print issues for their customers, dramatically increasing end user satisfaction and decreasing overhead costs with ScrewDrivers.

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SC Systems

Learn how SC Systems, an MSP located in Alberta, Canada, uses Tricerat's ScrewDrivers® to reduce overhead, better manage licensing, and reduce 20-30% of helpdesk calls! 

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RRJ Insurance Group logo

RRJ Insurance Group

A privately owned and operated insurance brokerage, RRJ Insurance Group was able to solve its remote desktop printing challenges and uncover $360,000 a year in savings upon deploying Tricerat's ScrewDrivers® print management solution.

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AREMA Logo

American Railway Engineers and Maintenance-of-Way Association (AREMA)

The American Railway Engineers and Maintenance-of-Way Association (AREMA) is a professional association of civil, mechanical, and electrical engineers that design everything from bridges, tunnels, tracks, signal systems and terminals, globally. One of the busiest times for AREMA is their Annual Conference in the fall. Over time, offering printing accessibility at the big show was becoming a big issue. AREMA now depends on ScrewDrivers to allow staff to print while on-site at the annual conference. To date, printing is running smoothly, and not a single issue has been reported.

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Hennepin County Medical Center

Hennepin County Medical Center

"We really would not be able to print without Tricerat." — Brian Anderson, Senior Network Administrator, Hennepin County Medical Center

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Oxfordshire County Council

Oxfordshire County Council

"If we hadn't overcome the printing problems, I don’t think we would be running a successful system now. It's as simple as that." — Duncan Ledger, SIMS Support, Oxfordshire County Council

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Mikkelsen Pettersen Data AS

Mikkelsen & Pettersen Data AS

In order to live up to their mantra of outstanding customer service, Mikkelsen & Pettersen knew it was imperative that their solutions also ensure reliable printing. It became clear that an efficient and effective printing solution was needed as quickly as possible.

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Simplify Printing Case Studies

First State Bank

First State Bank

After an arduous journey of testing unreliable print management solutions, First State Bank finally found Simplify Printing®. Upon its installation, Simplify Printing® reduced print-related help desk call volume by 87%. Now, the IT Team at First State Bank can allocate time to strategy, rather than using up valuable resources to troubleshoot end user printing problems such as drivers not loading properly, printers dissapearing, lost default printer settings, and more! 

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UHI

Ultimate Hydroforming, Inc., a full service and diversified manufacturer of high quality sheet metal components and assemblies, was able to increase productivity by implementing Simplify Printing. Now, with an estimated $6,000+ savings a year, UHI can focus on business activities that help grow their bottom line, rather than wasting time resolving printing problems. 

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U.S. Health Benefits Company

Dedicated to providing innovative and attentive healthcare approaches, a leading U.S. health benefits company was operating on a mix of 50+ servers for approximately 1,000 users, including physicians who needed to print important documentation, such as prescriptions, reports and letters to patients. The company’s printers were not functioning properly in such a complex environment, eventually becoming unmanageable. Enter Simplify Printing, which allowed users to print much faster, eliminated the company’s profile management issues, and saved the IT admin over 15 hours per week with a drastic reduction in support calls. 

 

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HerencoData Logo

Herenco AB

Herenco AB is a private family-owned company with several sub-companies in the packaging and printing services in Sweden and Norway. Herenco’s environment evolved over time becoming more complex, including printer drivers and the use of a multitude of applications. As a result, the company experienced compatibility issues with a default driver, as well as trouble running with applications that were not built or designed for specific printers. Simplify Printing solution was deployed quickly, relieved nearly 80-90% of Herenco’s support calls.

 

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San Francisco Unified School District

San Francisco Unified School District

"We were plagued with print jobs that simply crippled the functionality of our operations. After installing Simplify Printing, our print issues were reduced to zero." — Lance Auman, Systems Architect and Server Operations Manager, San Francisco Unified School District

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Plus Dane Group

Plus Dane Housing Group is a social landlord based in the north west of England with numerous locations in Merseyside and Cheshire, owning and managing about 15,000 homes within these areas and running with approximately 400 staff members.

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Cabrini Health

Cabrini Health

Cabrini Health is a not-for-profit Catholic healthcare service with 3,800 employees and over 700 beds comprising of two acute care hospitals, a palliative care service, rehabilitation hospital, residential care facility, and pharmacy department. Each department has varying staff, IT, and compliance requirements, making proper network management a complex task.

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DFDS

DFDS

With several different printers from various manufacturers in multiple locations, print driver compatibility on the print server was a costly problem. DFDS users suffered from poor printer availability as print servers crashed or stopped working altogether. Employees could not print shipping invoices or freight documentation for customers, bringing business to a halt.

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Simplify Printing TX Case Studies

Huff Technologies

Huff Technologies is a managed service provider (MSP) dedicated to delivering tailored technology solutions to the Jacksonville, Florida area for over a decade. Committed to their community and clientele, Huff Technologies helps small to medium-sized businesses prosper by creating stronger partnerships based on mutual success.

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Simplify Suite Case Studies

Brainerd Public School District

"With budget cuts the way they are, the savings from Simplify Suite can create a much better Quality of Service for the district. It’s really a small price to pay to get to the point where technology can be used towards an educational means versus having to deal with technology impeding on education." — Pam Payne-Dyson, Director of Media Technology, ISD 181 Brainerd Area Public Schools

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Huntsville Hospital

Huntsville Hospital

With well over 600 remote physicians making multiple print requests everyday, a third party print solution was deemed imperative. Several different print management solutions were considered, but all failed to fully satisfy what Huntsville Hospital was searching for: a solution that could be implemented without tech intervention, did not require additional connectivity, had customer printer naming, and was cost effective.

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Hamilton Island

Hamilton Island is an exclusive, all-inclusive resort in Queensland, Australia with 1,200 employees fueling dozens of business units ranging from retail outlets and golf courses to airports, marinas, and medical centers. Associated with Hamilton Island are Robert Oatley Vineyards and Balmoral Group. Robert Oatley Vineyards is a fully supported wine and olive oil operation complete with bottling plant. Balmoral Group is an investment firm concentrated on financial and property investments along with specialised investments in equestrian activities, boat manufacturing, and racing.

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