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Customer Experience: IV Desk

Challenge:

• Boost application responsiveness
• Prevent downtime, lost productivity, server sprawl

Solution:

• triCerat Simplify Resources

Result:

• Increased application performance, user satisfaction and productivity
• Reduces hardware and support costs

“Simplify Resources works perfectly in our environment. The 16-bit application, Solomon, has behaved very well.”
– Bill Sorenson, CEO, Focused Solutions Consulting / IVDesk

Overview:

Simplify Resources® boosts application performance and responsiveness by taking control of the way Windows allocates and manages processor and memory resources. Its advanced self-adapting technology eliminates erratic application behavior with little or no administrative intervention – dramatically improving the user experience and increasing the number of users that can be effectively supported by your Terminal Servers. Simplify Resources enhances the delivery of service-level agreements – while driving down support, hardware, and administrative costs.

Business Drivers:

Enhancing the management of server resource consumption is vital for ensuring appropriate application responsiveness and functionality. Failure to optimize server performance increases hardware and support costs, and degrades user satisfaction and productivity. In Terminal Server environments, problems with application responsiveness are common. Sometimes applications are just resource intensive, as is the case with 16-bit apps.

Most often, responsiveness suffers when a single user’s session consumes more than its fair share of server resources, degrading the performance for all other individuals running sessions on the impacted server or cluster. Making matters worse, rogue sessions and unstable applications often paralyze servers, resulting in dropped sessions and server reboots.

The move toward server virtualization and datacenter consolidation, as well as the need to meet service level commitments further increases the need for resource optimization. Simplify Resources addresses these challenges, making applications more responsive, while increasing server capacity, performance, and reliability.