• What does Tricerat do?

    Tricerat is a privately-owned customer centered tech company focused on helping organizations manage their complex enterprise printing, scanning, and user management needs. We embrace and extend printing and scanning in virtualized IT environments, including Citrix, VMware, and Microsoft RDS, as well as traditional desktop workspaces. Learn more

  • Does Tricerat work in Citrix/VMWare/Microsoft/hybrid environments?

    Yes! We’ve been a Citrix Ready partner since 1998, a VMware Technology Alliance Partner since 2007, and a Gold Microsoft Partner since 2005. Our software layers on top of these solutions seamlessly, as well as fits into any combination of those and other solutions. Contact us to discuss your specifics. 

  • I can’t get printing to work. Can you help?

    Yes! Because we’ve spent over 20 years in the printing industry, our team of experts can make printing work for your users, regardless of level of complexity or customization of your IT environment. We can help you print from any device, in any location, to any printer. Learn more

  • Do you have mobile printing capabilities?

    Yes! Mobile printing is one of our most requested features. Learn more

  • I work in a niche industry, and need to print out non-standard documents. Can you help?

    Because of the way our software solutions work, companies often come to us when nothing else will work for them. We are able to help get many nonstandard documents such as laboratory labels, bar codes, mobile invoices, and more to print, easily, consistently, and securely. Contact us to discuss your unique situation.

  • Do you work with resellers?

    Yes, we partner with select resellers in all industries across the globe. 

    Find a Reseller

    Become a Reseller

  • I have a product specific question.

    Check out these resources:

    Technical Documentation

    Knowledge Base

    Need more help? Contact Us

     

  • I’m a customer. How do I…

    Log into the customer portal to download software, open a support case, and view invoices, balances and upcoming renewals. If you do not have a log in, please contact us And thank you for being a valued customer!