Overview: triCerat is an innovative world-class software company that prides itself in creating a unique assortment of solutions for workspace and desktop management. Our continuous commitment to quality and superior customer service has made triCerat a leader in the industry. Teamwork, collaboration and dedication by our employees create an energetic atmosphere that is unmatched!
Key Role:
The Sales Engineer is the pre and post-sales technical representative for triCerat’s software applications and solutions. This is a high impact role responsible for demonstrating the functionality and benefits of triCerat’s software to support the sales process. This position requires the ability to learn quickly, stay current, and establish and maintain strong relationships throughout the customer lifecycle.
Duties and Responsibilities:
Present and articulate technical concepts through demos and successful installation of products
Identify and analyze client’s business and technical requirements and translate them into product solutions
Host webinars on product installation and functionality
Work closely with sales team and product management team to strategize on business and technical issues
Interface onsite and remotely to facilitate sales production and association
Provide client feedback to product development and product management teams to guide future product and service offerings
Provide market intelligence on competitive products and services
Skills and Specifications:
Experience maintaining and configuring Citrix environments
Citrix certification
Microsoft certification
VMWare experience a plus
In-depth knowledge with data base concepts, architecture, and deployments
Strong analytical, troubleshooting, and problem solving skills
Advanced written and oral communications skills
Excellent interpersonal skills
Must be self-motivated and take initiative in performing tasks
Requirements:
Bachelor's degree (BS) in Computer Science, Engineering or other technical field from an accredited university
Eight or more years of pre and post-sales technical experience
